Privacy Policy
Last updated: August 10, 2026
Koncept Solutions International ("Koncept Solutions", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request our services, or communicate with us through channels such as email and WhatsApp.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name and contact information such as email address and phone number.
- Business or company information that you voluntarily provide.
- Information included in your inquiries, service requests, or messages.
- Technical information such as browser type, device information, IP address, and basic website usage information where available.
- Information required to provide, support, maintain, or improve our services.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and customer requests.
- Provide and manage our IT, software, web development, hosting, marketing, AI, and related services.
- Communicate with customers about services, support, updates, and transactions.
- Improve our website, services, security, and customer experience.
- Prevent fraud, abuse, unauthorized access, or other security issues.
- Comply with applicable legal or regulatory requirements.
3. WhatsApp Communications
If you contact us or communicate with us through WhatsApp, information provided through that communication may be processed so that we can respond to your inquiry, provide customer support, send requested information, or manage an ongoing business relationship.
WhatsApp communications are also subject to WhatsApp's own terms and privacy policies.
4. Information Sharing
We do not sell your personal information. We may share information with trusted service providers, technology providers, hosting providers, communication platforms, payment or business-service providers, or professional advisers when reasonably necessary to operate our business, provide requested services, maintain security, or comply with the law.
5. Data Security
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies for basic website functionality, security, analytics, or improving user experience. You can manage cookie settings through your browser where supported.
8. Third-Party Services
Our website or services may use third-party platforms or services, such as Google Fonts, WhatsApp, hosting services, analytics tools, or other technology providers. These third parties may process information under their own terms and privacy policies.
9. Your Rights
Depending on applicable law, you may have rights regarding access, correction, deletion, restriction, or other processing of your personal information. To make a privacy-related request, contact us using the details below.
10. Children's Privacy
Our services are intended for businesses and general users and are not directed specifically to children. We do not knowingly request personal information from children for the purpose of providing our business services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last updated" date.
12. Contact Us
Koncept Solutions International
188 Street 1 Lane 4, Peshawar Road, Rawalpindi
Phone: +92 335 3654321
Email: info@koncept-solutions.com